Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Delete all the instances of your printer listed in devices and printers. You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 Go to devices and printers, select any printer listed there and you will get some options on the top.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.Click Clean to clean the printer and print a test sheet. HP Support Solutions Framework - Windows Service, localhost Web server, and Software Click the Printer Services tab and then click Clean the Print Cartridges.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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